Privacy Policy

1. Information We Collect

a. Personal Information
When you place an order or interact with our site, we may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party providers like Stripe or PayPal)

b. Non-Personal Information
We may also collect non-personal data, including:

• IP address
• Browser type and device information
• Pages visited and time spent on our site
• Referring website

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Send order confirmations and shipping updates.
• Respond to customer inquiries and support requests
• Improve our website, products, and services
• Send promotional emails (if you opt-in)
• Comply with legal obligations

We do not sell or rent your personal data to third parties.

3. Data Protection & Security

We implement industry-standard security measures to protect your data, including:

• Secure Socket Layer (SSL) encryption
• PCI-compliant payment processing
• Limited access to personal data within our team

While we take strong security measures, no online transmission is 100% secure.If you suspect a security breach, please contact us immediately.

4. Cookies & Tracking Technologies

Our site uses cookies to enhance your experience. These include:

• Essential Cookies: Necessary for site functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used for targeted advertising

You can manage cookie preferences in your browser settings.

5. Third-Party Services

We may share data with third-party providers who assist in:

• Payment processing (e.g., Stripe, PayPal)
• Shipping and fulfillment (e.g., ShipStation, USPS, UPS, FedEx)
• Marketing and analytics (e.g., Google Analytics, Facebook Ads)

These third parties only receive the data necessary to provide their services and are required to protect your information.

6. Your Rights & Choices

You have the right to:

• Access, correct, or delete your personal data
• Opt-out of marketing communications at any time
• Request a copy of the data we store about you

To make a request, contact us at info@rsfplanner.com

7. Data Retention

We retain personal data only as long as necessary for business and legal purposes. If you request deletion, we will remove your data unless required by law.

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date.

10. Contact Information

For questions about this policy, please contact us at:

• Email: info@rsfplanner.com
• Phone: 717-639-5822

By using our website, you agree to this Privacy Policy.