Refund Policy

1. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The item must be returned within30 days of the delivery date.
• The planner must be unused, undamaged, and in its original packaging
• Proof of purchase (order confirmation or receipt) is required.

2. Refund Process

To request a refund, follow these steps:

1. Contact Us – Email us at info@rsfplanner.com with your order number and reason for return.
2. Ship the Item Back – We will provide return instructions, including the return shipping address.
3. Processing the Refund – Once we receive and inspect the returned item, we will process your refund within 5-7 business days to the original payment method.

Note: Shipping costs are non-refundable, and return shipping is the responsibility of the customer unless the item was defective or incorrect.

3. Non-Refundable Items

We do not offer refunds for:

• Used or damaged planners
• Gift cards or promotional items
• Digital products or downloads

4. Exchanges for Defective or Incorrect Items

If you received a damaged, defective, or incorrect item, we will replace it at no cost to you. Please contact us within 7 days of delivery with photos of the issue, and we will send a replacement as soon as possible.

5. Late or Missing Refunds

If your refund is delayed, please check with your bank or credit card provider, as processing times may vary.
If you still have not received your refund after 10 business days, contact us at [Insert Email]

6. Contact Information

For refund inquiries, please reach out to:

• Email: info@rsfplanner.com
• Phone: 717-639-5822

By purchasing from RSF Planner, you agree to this refund policy.